By: Fabrizio Dell’Acqua, Charles Ayoubi, Hila Lifshitz, Raffaella Sadun, Ethan Mollick, Lilach Mollick, Yi Han, Jeff Goldman, Hari Nair, Stew Taub, and Karim R. Lakhani

In The Cybernetic Teammate, researchers from Harvard Business School and partners ran a large real-world experiment with 776 professionals at Procter & Gamble.

They tested how Generative AI changes teamwork. Workers solved real product challenges, assigned to four groups: alone or in teams, with or without AI.

Their findings show AI is not just a tool. It acts like a teammate. It improves performance, breaks professional silos, and supports social connection.

5 Key Takeaways for Business Leaders

AI Is a True Teammate. Individuals with AI matched the quality of teams without AI. Teams with AI performed even better.

Breaks Down Silos. Without AI, R&D and Commercial staff remained focused on their respective specialties. With AI, both proposed balanced ideas.

Faster and Better. AI saved time while producing more detailed solutions. Workers spent 16% less time on tasks.

Boosts Morale. Participants using AI reported more excitement and less stress. AI replicated the social benefits of teamwork.

Top Solutions Get Better. Teams with AI were 3x more likely to produce ideas in the top 10% quality.

A New Framework for AI in Workplaces

At SVCH (Silicon Valley Certification Hub), we help leaders and teams adopt AI responsibly.

This study shows AI doesn’t just automate tasks. It transforms how people collaborate. It can make work more efficient, creative, and inclusive.

Our certifications equip professionals with practical and ethical ways to use AI in teams.

Turn these insights into clear, human-centered strategies.

Build teams ready for the AI-powered future.

🔗 Read the Full Paper: The Cybernetic Teammate (PDF)

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